Privacy Policy

Q22 is committed to protecting your privacy and ensuring the security of your business information. This Privacy Policy explains how we collect, use, and protect your data when you engage our AI automation services and use our platform.

1. Information We Collect

We collect the following types of information:

• Business Contact Information:
  • Company name and business details
  • Contact person information and role
  • Business email addresses and phone numbers
  • Business address and registration details
• Project-Related Information:
  • Business process documentation
  • Current workflow information
  • System integration requirements
  • Performance metrics and goals
• Technical Information:
  • System specifications and requirements
  • API documentation and access credentials
  • Usage data and analytics
  • Device and browser information

2. Business Data Processing

During automation development and deployment, we may process:

• Customer interaction data for training AI models
• Business process data for automation design
• Performance metrics for optimization
• Integration data for system connectivity

All business data is processed in accordance with GDPR, relevant data protection regulations, and our strict confidentiality agreements. We implement enterprise-grade security measures and follow industry best practices for data handling.

3. How We Use Your Information

We use your information to:

• Design and develop custom AI automation solutions
• Provide project management and client support
• Monitor system performance and optimize automation
• Deliver training and documentation
• Ensure compliance with service agreements
• Improve our automation methodologies

4. Data Protection

We implement comprehensive security measures including:

• End-to-end encryption for all data transmission
• Secure cloud infrastructure with enterprise-grade access controls
• Regular security audits and penetration testing
• Staff training on data protection and confidentiality
• Secure development practices and code reviews
• Incident response procedures and monitoring

5. Client Confidentiality

As an AI automation agency, we treat all client business information as strictly confidential. We implement additional protections including:

• Non-disclosure agreements with all team members
• Project-specific data isolation and access controls
• Secure deletion of temporary development data
• Client approval required for any data sharing or case studies

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to:

• Access your business data and processing records
• Correct inaccurate information
• Request deletion of your data (subject to contractual obligations)
• Restrict processing activities
• Data portability for your business information
• Object to specific processing activities
• Receive detailed information about our data practices

7. Changes to Policy

We may update this policy as our services and legal requirements evolve. Significant changes will be communicated directly to active clients, and the updated policy will be posted on our website.

8. Contact Us

For privacy-related queries, to exercise your rights, or to contact our Data Protection Officer, reach us at info@q22.eu.

Last Updated: June 8, 2025